Channel Partner Engagement Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78kgq0

ppThis job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition. /ph3Responsibilities /h3pWhat will you do /ppYou will be responsible for providing program coordination, support and expansion for major customers and their bespoke requirements whilst supporting the sales and operational teams to deliver excellent customer service achieving customer Key Performance Indicators and Service Level Agreements, as well as meeting sales targets. /ppThe primary function of this role is to ensure no revenue is ‘left on the table’ with our most important ‘gold’ customers. /ppYou will be a key member of our Channel customer eco‑system, working closely with the nominated Channel account managers / Channel account executives to ensure alignment to the wider customer strategy. /ppHow will you do it /pulliManage relationships within the retailer including, but not limited to, category management, loss prevention / asset protection, store operations /liliConduct regular audits to ascertain success of program deployment and identify opportunities for program expansion /liliCollate records and report progress internally and externally /liliWork as a team member and communicate at all levels /liliProduce accurate and timely reports /liliReview monthly targets for inspection performance and response times /liliInteract with customer reporting interfaces /liliImprove customer service delivery /liliInterface with customer service desks /liliAttend customer performance meetings /liliSupport Channel Account managers and sales management /liliIdentify and investigate solutions to retail business challenges /liliProvide quick turnaround support for business as usual (BAU) customer requirements, resulting in quotations being issued and orders being received and processed in a timely manner /li /ulh3Qualifications /h3ulliAppropriate experience in a Channel / Indirect business environment /liliDemonstrate a successful track record of achievement in customer service excellence /liliDemonstrate the ability to network with relevant groups /liliExcellent communicator /liliAbility to prioritise tasks and achieve goals /liliEither retail experience OR product knowledge (EAS, Loss Prevention) /liliPC literacy (Microsoft Office products with proven skills in data handling programs, program planning applications and web portal interfaces) /liliEducated to A Level standard (or equivalent) /li /ulh3Preferred /h3ulliUniversity Degree in relevant subject desirable /li /ulh3Benefits /h3ulliThe initial basic salary for this position is in the range of €36.300 – €50.000 per year. /liliIn addition to base pay, this role participates in a sales incentive plan which can significantly increase your overall earnings. /liliThe overall compensation package may include additional company benefits, which will be discussed during the selection process. /liliWe are committed to fair, equitable, and gender‑neutral pay practices. /liliFlexible working hours /liliAgile working /liliMeal vouchers of €8 /liliCompany welfare package /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78kgq0