Trainee Housing Officer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78kxat

**Job description** MilanHousing SRL manages **housing services for International and Italian students** enrolling at NABA (Nuova Accademia di Belle Arti) and Domus Academy. *** The Trainee will be placed on the administrative office and together with the team he/she will be in charge of issuing invoices, drafting lease agreements ( including checking student’s documents and sending payment reminders, in addition he/she could give information to those interested and providing details on the booking process and frequently asked questions.
The duties of the position involve a combination of office work, maintaining and developing relationships with students/landlords and managing different aspects of the booking from check-in to check-out. **Essential Duties and Responsibilities** 1. Checking students’ documents (passports, VISA, fiscal codes) and collecting them when missing, monitoring deadlines, archiving students’ contracts into dedicated folders, and preparing new students’ folders before their arrival. 2. _Upload information and ads on the website:_
making sure the ads are precise and complete, writing descriptions and uploading pictures, improving current ads, and keeping track of the availabilities. 3. _Front office assistance:_ 4. _Manage students’ arrival and departure_:
check-in and check-out schedule with coordination of the involved operators (e.g. housing provider/landlord, people in charge to be present at the check-in/out, administration staff, cleaning service, etc.), welcoming future students during the check-in,



explaining them the main points of the contract and the rules they need to follow during their stay in Italy, providing a clear explanation of the service. 5. _Apartments’ visits:_
organizing apartments’ visits with potential interested students, notifying current tenants (if any) and checking availability. When possible, organizing video calls or videos to show the apartments, proposing and evaluating necessary renovation and/or possible improvement interventions. **Knowledge, Skills, Abilities and Other requirements**: - Excellent **Italian and** **English knowledge**, both written and spoken language, equivalent to B2/C1 (CEFR) that will be tested during the interview.
- Other additional language knowledge will be considered a plus.
- Good **computer skills** to work with Gmail, Office (Word, Excel, Power point), Google Drive (mainly Google Sheets) or similar.
- Communication skills**, with attention to verbal/non-verbal communication, cross-cultural sensitivity, listening and negotiation attitude/ abilities.**: - Problem solving **and**teamwork **attitude.**: - Ability to **deal with stress**, during peak-times. **CALL TO ACTION**: _May 2025_ Tirocinio formativo e di orientamento di 6 mesi **Rimborso spese: fino a € 700,00 / € 800,00 lorde al mese** Orario : 40 ore Dal lunedì al venerdì dalle 9:00 alle 18:00 con un’ora di pausa pranzo Pay: €700.00 - €800.00 per month **Language**: - English (required)
- Italian (required)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78kxat