Tour Director
Pubblicato il 01-08-2026 - Duende Retreats in Firenze
**Job Title**: Tour Director & Virtual Assistant to the Director
**Company**: _Duende Retreats_
**Location**: Hybrid (Remote + On-site during retreats)
**Type**: Tempo parziale (with potential for growth)
**Start Date**: Flexible, ideally September 2025 About Duende Retreats Duende Retreats curates intimate, transformative travel experiences across Europe for thoughtful, design-conscious travelers. Our trips are rooted in connection, beauty, and meaning—our client experience is nurturing, fun and carefree. We're looking for a cheerful, energetic, dynamic, detail-oriented and highly personable **Tour Director & Virtual Assistant** to support the company’s founder and director—someone who thrives behind the scenes _and_ on the ground, keeping operations smooth and energy high before, during, and after our retreats. What You'll Do **As a Virtual Assistant (remote)**: - Manage retreat logistics and vendor communications pre-departure
- Update guest itineraries, rooming lists, and internal checklists
- Coordinate guest communications (invitations, forms, reminders)
- Assist with social media content planning, captions, and reposts
- Maintain an organized digital filing system (Google Drive, WeTravel, Motion, etc.)
- Support with calendar scheduling, inbox management, and light admin for the Director **As a Tour Director (on-site during select retreats)**: - Greet and assist guests upon arrival; serve as co-host (and sole-host if Director is not there) - acting as main point of contact
- Liaise with local vendors, drivers, chefs, and hotel/accommodation partners
- Handle day-to-day logistics: timing, transitions, guest needs, last-minute pivots
- Support the overall guest experience with warmth,
presence, friendliness and professionalism
- Ensure everything runs smoothly so the Director can stay focused on hosting and vision You're a Great Fit If You
- Have **experience in the travel, events, or hospitality** world
- Are **detail-obsessed and emotionally intelligent**—you notice the small things and understand how people feel
- Thrive in both **independent work and collaborative environments**: - Know how to use platforms like Google Drive, Instagram, WeTravel, Travefy
- Are calm under pressure and able to efficiently **problem-solve in real time**: - Have a valid passport and are comfortable traveling for 5-10 days at a time (at least 8 times, up to ten times per year)
- Europe-based, flexible schedule Nice-to-Haves
- Experience working with luxury, creative, or wellness travel brands
- Fluent / Spoken Italian, French, or Spanish
- Background in customer service or brand storytelling
- Photography or social content creation skills What We Offer
- A chance to be part of a growing, soulful brand shaping meaningful travel
- Paid travel, accommodations, and meals during on-site retreat work
- Hourly or project-based pay (DOE), with opportunity to grow into a larger role
- The joy of working with a small, values-driven team where your voice matters **To Apply**:
**Job Types**: Full-time, Part-time, Temporary
Contract length: 6 months Pay: €40.00 per hour Expected hours: 10 - 60 per week **Language**: - Multilingual (preferred) Willingness to travel: - 25% (preferred) Application Deadline: 25/08/2025
Reference ID: Tour Director / Virtual Assistant to Director of Fast-Growing Travel Company
Expected Start Date: 01/09/2025