IT Technician
Pubblicato il 01-08-2026 - Altro in Italia
DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Role OverviewWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions.
You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases.Key ResponsibilitiesDiagnose hardware and network problems followed by physical repairsTroubleshoot events within internal Service Level Agreements (SLAs)Perform root cause analysis of equipment failuresHandle manual handling and lifting of equipment as required (within regulatory weight limits)Work rotating shifts (morning/late/night) and weekends as necessary to maintain a 24/7 data center environmentLocation RequirementsOur data centers are located in remote areas outside Milan, where access via public transport may be limited. A valid EU driving license is required for this role. Local travel of up to 10% of the time may be required.Work ScheduleThis is a 100% onsite in-person position due to the hands‑on nature of managing mission‑critical infrastructure.Salary is pro-rated for tempo parziale hours.Basic QualificationsIT hardware troubleshoot