Technical Support Engineer
Pubblicato il 02-08-2026 - BYD in Roma
pDuties： /pp1、Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site. /pp2、Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime. /pp3、Provide technical support to customers, answer questions about the equipment, and deliver necessary training. /pp4、Collaborate closely with the technical support team and RD department to feedback on-field issues and suggest improvements. /pp5、Continuously follow up on customer after-sales service requirements to improve customer satisfaction. /pp6、Ensure compliance with local safety regulations and company safety standards when performing any on-site work. /ppRequirements: /pp1、in Electrical Engineering, Automation, Mechatronics, or related fields. /pp2、At least 3 years of experience in the power industry or with high/low voltage systems,
with preference for those with energy storage experience. /pp3、Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems. /pp4、Solid understanding of electrical systems, particularly energy storage systems and their principles. /pp5、 Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments. /pp6、Excellent communication and customer service skills, able to work efficiently under pressure. /pp7、 Relevant electrical or high voltage operation certifications are preferred. /pp8、 Willingness to travel frequently and adapt to flexible working hours. /p