International Sales Back Office Specialist
Pubblicato il 02-08-2026 - Cosmed - The Metabolic in Italia
pstrongInternational Sales Back Office Specialist /strong /ppbr/ppstrongDepartment /strong /ppInternational Sales Department /ppstrongLocation /strong /ppHeadquarters - Pavona di Albano Laziale (Rome), Italy /ppstrongWorking Hours /strong /ppFull-time, 40 hours per week, 08:30 to 17:30 /ppstrongTravel /strong /ppOccasional travel, up to 10% /ppbr/ppstrongCompany Overview /strong /ppCOSMED is a leading company in the design and manufacturing of cardio pulmonary diagnostics systems and software. Our solutions are used worldwide by universities, hospitals, research institutes, sports science centres, rehabilitation facilities, and organisations operating in the health and wellness industry. /ppbr/ppstrongPosition Overview /strong /ppWe are looking for an International Sales Back Office Specialist to join our International Sales Department at COSMED HQ. /ppThis role is ideal for a proactive, organised and customer-oriented professional who enjoys working in an international environment and supporting sales operations from order entry through to shipment coordination and customer follow-up. /ppThe selected candidate will act as a key point of contact between international customers, Area Managers, sales teams and internal departments, ensuring accurate order management, smooth communication and a high level of customer satisfaction. /ppbr/ppstrongKey Responsibilities /strong /ppstrongOrder Management and Customer Support /strong /pulliManage the full order lifecycle, including order entry, confirmation, tracking and follow-up. /liliReview purchase orders to ensure accuracy of pricing, terms, quantities and product codes. /liliAct as a central point of contact for customers and internal departments regarding order status, delivery updates and related issues. /liliHandle order-related queries, delays and escalations,
ensuring timely and effective resolution. /li /ulpInternational Sales Support /pulliSupport Area Managers and sales teams in their daily activities. /liliMaintain and update the CRM system, preferably Odoo, including opportunities, sales cases and pipelines. /liliProactively liaise with customers to support commercial initiatives and business development activities. /liliPrepare reports and analysis for senior management. /li /ulpstrongLogistics and Shipping Coordination /strong /pulliCoordinate shipments with freight forwarders, carriers and internal departments. /liliMonitor shipping timelines and follow up to ensure compliance with agreed delivery schedules. /liliNegotiate freight costs and conditions with the aim of optimising company performance. /li /ulpstrongCross-functional Coordination /strong /pulliLiaise with Production to align order timelines and product availability. /liliWork closely with Administration to verify payment status and support the release of orders for shipment. /liliEnsure effective communication between internal departments and external stakeholders. /li /ulpbr/ppstrongCustomer Base /strong /ppMain clients include hospitals, universities, research institutions, and sports/medical facilities. /ppIdeal Candidate Profile /ppThe ideal candidate has previous experience in Sales Back Office, Customer Service, Order Management or similar roles in an international business environment.
A degree or diploma in business, languages or related fields will be considered a plus. /ppWe are looking for someone with strong organisational skills, attention to detail and the ability to manage multiple priorities in a dynamic environment. The role requires a customer-oriented mindset, good communication skills, a problem-solving attitude and the ability to work both independently and as part of a team. /ppbr/ppstrongRequirements /strong /pulli1 to 3 years of experience in Sales Back Office, Customer Service, Order Management or similar roles in international environments. /liliFluent English, both written and spoken. /liliAt least one or two additional foreign languages at professional level. /liliGood knowledge of Microsoft Office, especially Excel, Word and PowerPoint. /liliExperience with CRM or ERP systems, preferably Odoo. /liliFamiliarity with order management and export processes will be considered an advantage. /li /ulpbr/ppstrongWhat We Offer /strong /pulliRAL: 24-28K /liliThe opportunity to join an international and growing company operating in the medical, sports science, rehabilitation and health and wellness sectors. /liliA role with direct exposure to international customers, distributors, internal departments and sales operations. /liliA dynamic position combining customer support, order management, logistics coordination and commercial back office activities. /liliThe chance to contribute to the efficiency and quality of COSMED international sales processes. /li /ulpbr/ppstrongHow to Apply /strong /ppIf you are organised, proactive and interested in working in an international sales environment, we would be pleased to receive your application. /ppPlease apply through LinkedIn or send your CV to COSMED HR /p