Support in developing our CRM strategy, contributing to strengthening our clients' loyalty and engagement, helping the CRM Team in managing and executing daily activities, interacting with our Stores, HO teams and EMEA counterparts.
Job responsabilities
Assist in creating reports and monitoring activity about CRM and clienteling performance
Contribute to the development of Clienteling initiatives, projects and content to support retail activity
Provide technical and ongoing support to stores related to their Clienteling daily activities
Support in client data analysis to answer business needs, identify trends and opportunities
Collaborate closely with our Client Development colleagues to provide analytical and actionable client data and insights for client events
Profile
Degree in Economics, Marketing or Communication
High analytical skills and proficiency in Excel/PowerPoint
Fluency in English and Italian (French is a plus)
Detail-oriented, with a can-do-attitudeProactivity, problem-solving and task prioritization
Strong communication and interpersonal skills
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