Senior Office Administrator, Customer Service
Pubblicato il 02-08-2026 - Jobtailor in Milano
Responsibilities
- Schedule service jobs
- Invoicing FS and ES Jobs for EMEA
- Prepare training courses
- Perform pre-job discussion
- Coordinate health & safety plant requirements
- Update Job Tracking System, Service Database & Record Systems
- Coordinate rentals and instrument shipment
- Preparation of new service invoices (Oracle FS Dispatcher)
- Quote preparation for EU Sales Team
- Update contact data
- Issue opportunities and cases for quotes in salesforce
- Preview purchase orders
- Get from customer missing documents & information
- Coordinate vendor registration
- Coordination and collection of FS job forecast and invoices
- Follow up on invoices for collection (Oracle Collections & Receivables)
- Provide manuals & marketing material to customers as required
- Coordinate document submission for bids and tenders
- Legal e-mail management, Invoices, coordination with 5 Lex consultant
Requirements
- Post-secondary education in administrative, business or engineering field
- 10+ year related working experience
- Working knowledge of MS Office
- Solid working knowledge of Oracle
- Knowledge of Health and Safety requirements, documentations and procedures for accessing Power Plants
- Solid knowledge of procedures and documentations required by for supplier qualification according to Italian Regulation.
- Working language is English and Italian. Fluency in other European languages is preferred.
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