Field Service Engineer – Critical Power Systems (Data Centers & Industrial Power)

01 ago - Italia
PRAMAC

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We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions. /strong /pp

Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment.

Our diverse business lines ensure the company is a leading player in a wide variety of global markets strong

Pramac /strong, part of the world’s leading gas generator and third largest diesel generator manufacturer, is looking for a highly motivated and experienced strong

Field Service Engineer – Critical Power Systems (Data Centers Industrial Power) /strongto join the team within the Service Department. /ppbr/ppstrong

Purpose: /strong /pp

The ideal candidate, reporting directly to the Regional Service Manager, will be responsible for commissioning, preventive maintenance, corrective maintenance, troubleshooting, and emergency response activities for diesel generator systems, electrical power systems, and associated auxiliary equipment. /pp

The successful candidate will work directly with customers operating mission-critical facilities where equipment reliability, response time, and technical excellence are essential. /ppbr/ppstrong

Key Responsibilities: /strong /ppbr/ppstrongem

Preventive Maintenance /em /strong /pulli

Perform scheduled preventive maintenance on diesel generators and associated systems. /lili

Execute maintenance activities in accordance with OEM procedures and Pramac standards. /lili

Perform functional testing, operational inspections, and performance verification. /lili

Carry out load bank testing and operational validation where required. /li /ulpbr/ppstrongem





Corrective Maintenance /em /strong /pulli

Diagnose electrical and mechanical faults. /lili

Restore equipment following failures and emergency breakdowns. /lili

Perform root cause investigations and recommend permanent corrective actions. /lili

Replace defective components and complete repairs in accordance with OEM specifications. /li /ulpbr/ppstrongem

Commissioning Installation /em /strong /pulli

Install and commission new generator systems. /lili

Perform factory acceptance support (FAT) and site acceptance testing (SAT). /lili

Configure controllers and perform functional testing. /lili

Support customer handover activities. /li /ulpbr/ppstrongem

Technical Support /em /strong /pulli

Provide on-site and remote technical support. /lili

Support customers during emergency situations. /lili

Provide technical recommendations to improve equipment reliability and availability. /lili

Escalate complex technical issues to Product Support when required. /lili

Support long-term Customer Relationship /li /ulpbr/ppstrongem

Reporting Documentation /em /strong /pulli

Complete Field service reports. /lili

Record operating parameters and maintenance history. /lili

Prepare technical reports including Root Cause Analysis (RCA). /lili

Document recommendations for lifecycle improvements. /li /ulpbr/ppbr/ppstrong





Education Requirements: /strong /pulli

Technical Diploma or Bachelor's Degree in Electrical, Mechanical, Mechatronics or Industrial Engineering /lili

Italian – Fluent /lili

English – Professional working knowledge (additional European languages are an advantage) /lili

Availability to travel throughout Italy and Europe /lili

Availability to participate in a 24/7 on-call rotation and respond to emergency call-outs. /li /ulpbr/ppstrong

Experience Technical Competencies /strong: /pullistrong+ 3 years of experience /strongin Diesel Generator Systems, Power Generation, Critical Power, UPS Systems, Industrial Maintenance, Electrical Distribution, Data Center Infrastructure, Commissioning, or Field Service. /lili

Experience within Mission-Critical Facilities is considered a strong advantage. /lili

Strong knowledge of diesel engines, alternators, generator controllers (Com

Ap, Deep Sea Electronics, Woodward, etc.), ATS, synchronizing systems, electrical and mechanical troubleshooting, technical drawings, PLC fundamentals, and battery, cooling, and fuel systems. /lili

Additional experience with load bank testing, thermographic inspections, vibration analysis, battery testing, fuel polishing, remote monitoring platforms, and power quality analysis is an asset. /li /ulpbr/ppstrong

Soft Skills: /strong /pulli

Strong analytical and troubleshooting skills /lili

Customer-oriented mindset /lili

Ability to work independently /lili

Strong communication skills /lili

Team player /lili

Ability to perform under pressure /lili

Continuous learning attitude /li /ulpbr/ppstrong

Place of Work: /strong /pulli

Greater Milan Metropolitan Area /li /ul

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