Marketing & Communications Manager
Pubblicato il 02-08-2026 - Experteer Italy in Cortina d'Ampezzo
Experteer Overview
As Marketing & Communications Manager for Mandarin Oriental Cristallo, Cortina, you will shape the resort's launch and ongoing storytelling as a premier luxury alpine destination. You will lead integrated marketing, PR, partnerships and CSR, ensuring alignment with Mandarin Oriental standards. This pre-opening role focuses on raising awareness, coordinating high-profile events and media activity to drive long-term commercial success. You will work closely with cross‑functional teams to deliver a compelling market launch and sustained brand presence.
Retribuzione / Benefits
- Develop and implement pre-opening marketing and communications strategy in line with MO Corporate
- Create and execute launch campaigns across domestic and international markets
- Produce marketing and PR collateral (press kits, fact sheets, bios, presentations, brand messaging)
- Build relationships with media, luxury publications, tourism boards, influencers and partners
- Coordinate pre-opening media visits, influencer stays, familiarisation trips and events
- Collaborate with Sales, Revenue, Operations and Corporate teams for a cohesive market launch
- Plan and execute opening events and high-profile promotional activities
- Oversee integrated marketing and communications strategies aligned with brand standards
- Manage PR activities, media engagement and external communications
- Develop compelling content (press releases, newsletters, speeches, presentations, promos)
- Ensure consistent brand positioning and voice across channels
- Partner with Digital Marketing on website content, email, CRM and social campaigns
- Monitor campaign performance and provide strategic recommendations
- Maintain strong relationships with journalists, influencers, authorities and luxury brand partners
- Coordinate media inquiries, interviews, visits, photography and video production
- Manage PR agencies and crisis communications when needed
- Develop CSR initiatives aligned with MO sustainability commitments
- Build partnerships with local organisations and stakeholders
- Plan and evaluate marketing events, activations and VIP experiences
- Manage budgets, logistics, suppliers and timelines for events
- Ensure compliance with MO brand guidelines across all activities
- Collaborate with Commercial, Operations, Revenue, Spa, F&B; and Corporate teams
- Develop strategic partnerships to enhance brand visibility
- Manage external agencies and suppliers for quality and cost efficiency
Responsabilità
- Bachelor's degree in Marketing, Communications, Hospitality Management or related field
- Minimum 5 years in Marketing & Communications within luxury hospitality or premium brands
- Pre-opening experience highly desirable
- Proven integrated marketing, PR, partnerships and brand communications expertise
- Strong knowledge of luxury hospitality marketing trends and guest engagement
- Excellent copywriting, storytelling and presentation skills
- Experience managing media relations, events, influencer collaborations and partnerships
- Strong commercial acumen with ability to analyze campaign performance
- Excellent project management, organizational and leadership skills
- Creative, proactive and detail-oriented
- Strong interpersonal and stakeholder management skills
- Fluency in English and Italian;
other languages advantageous
Requisiti fondamentali
- learning & development programmes
- MOstay for staff
- health & wellbeing initiatives
- Colleague Comfort benefits
- duty meals and staff accommodations
- competitive salary and benefits
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