Job Summary
To manage properly all the activities related to the F&B; Hostess position.
What will I be doing?
Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.
Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.
Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.
Greets customers with a nice smile and cordial greeting and leads them to their table.
Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.
Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.
What are we looking for?
Excellent Interpersonal Skills and strong Public Relations Attitude.
Must be fluent in English; other languages are preferred.
Flexibility, strong motivation and ambition for professional growth.
Salary and Benefits

The position can be classified at level C3 of the National Collective Contract Turismo AICA, with an initial economic treatment not lower than the contractual minimums foreseen for the level that will be identified at the outcome of the selection (level C3: €1,****** gross monthly). The Gross Annual Salary is €22,******, in relation to the skills, experience gained, degree of autonomy, responsibilities and working conditions of the position. Further information on framing, economic treatment, any reward systems, welfare and company benefits will be provided during the selection process.
Benefits
You will enjoy
My MeliáRewards
which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the
My MeliáBenefits
programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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