Director Of Commercial Strategy
Pubblicato il 31-07-2026 - Experteer Italy in Campo di Ne
Experteer Overview
As Director of Commercial Strategy, you will lead the hotel's sales function to drive revenue across Rooms, F&B;, Spa, and Events. You will shape an integrated commercial plan aligned with brand guidelines and market dynamics, working closely with Revenue, Marketing, and on-property leadership. This role focuses on identifying growth opportunities, optimizing profitability, and maintaining a strong market presence in the luxury hospitality segment. You'll influence pricing, distribution, and campaigns to support the opening and performance of Mandarin Oriental Cristallo, Cortina, a landmark luxury resort. This position offers strategic impact in a fast-changing, data-driven environment with a
Retribuzione / Benefits
Lead Sales, Marketing, Revenue Management, and Distribution to drive growth and profitability
Develop and implement the integrated commercial strategy and business outlook
Prepare annual sales budgets, marketing plans, and forecasts with revenue and marketing teams
Monitor trends, competitor activity, and events to adapt strategies
Identify future revenue opportunities through structured analysis and translate insights into action with KPIs
Foster collaboration across Sales, Revenue, Marketing, and operations to deliver performance
Define pricing, inventory controls, segmentation, and channel strategies with Regional and Corporate teams
Evaluate sales channel effectiveness and optimize budget allocation for ROI
Lead event-specific revenue strategies and manage reservation inquiries to capture demand
Partner with Marketing to design campaigns supporting commercial objectives and ensure consistent brand messaging
Utilize digital platforms to drive awareness and conversion; review campaign results for optimization
Analyze financial statements, revenue reports, and market data to identify risks and opportunities
Track key metrics such as booking pace, market share, and competitor performance
Embed governance to surface risks, deliver monthly insights, and drive action plans to meet targets
Control expenditures through forecasts and adherence to budgets
Ensure effective use of commercial systems (SynXis, IDeaS, Delphi) for execution and reporting
Comply with Mandarin Oriental policies and perform other duties as required
Responsabilità
7+ years of senior sales experience in luxury hospitality
At least 3 years in a leadership role managing teams and key accounts
Track record of driving revenue growth and hitting targets across multiple segments
Strong leadership and cross-functional collaboration with Sales, Marketing, Revenue Management, and Distribution
High business acumen and strategic thinking with ability to translate insights into plans
Excellent written and spoken English; local language where applicable
Proficiency with hotel commercial systems (SynXis, IDeaS, Delphi) and related analytics tools
Ability to manage multiple complex projects in a fast-changing environment
Requisiti fondamentali
MOstay complimentary nights
Learning & Development programmes
Wellbeing benefits and wellness programmes
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