NOC Operator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78qoxu

We are looking for a Noc Operator for a full-time on-site position to join the teamin Rome. A leader in the broadcast industry, iKO Media Group is a rising, young, high/performance media service company operating in a state/of/the art facilities with a skilled and dynamic international team. This is a great growth opportunity in an exciting and fast-moving industry.

Per essere preso/a in considerazione per un colloquio, la preghiamo di assicurarsi che la sua candidatura sia pienamente in linea con le specifiche del lavoro riportate di seguito.

The candidate should be fluentin English

and have basic computer know-how;Additional languages and technical knowledge would be considered an advantage. The position includes monitoring, operating, and supporting all of the company’s 24/7 global and domestic content distribution services. Working hours – 24/7 shift basis. Please note that this isnota remote/hybrid/lavoro da remoto position

Responsibilities:

Monitor telecommunications/ broadcasting systems, supervise the technical components’ functions, and make sure that they are active and problem-free.





Customer support – acts as the initial point of contact for all the company’s clients.

Troubleshoot and fix technical issues.

Accountable for managing events and ensuring that they are resolved, while maintaining a detailed record of the problems and methods used to solve them.

Manage escalation process until resolution, including coordination with in-house engineers and third parties. xlwpduy

Manage and coordinate technical maintenance related to the company’s distribution services.

Monitor and operate, if needed, facility air-conditioning, UPS, generators etc.

Work on a shift rotation basis, on a 24/7 basis .

Requirements:

Good knowledge of English

Basic computer skills (MS Office programs)

Candidate has preferably technical background from one of the following: RF, satellites, networks, electronics, video and/or sound

Engineering studies will be considered an advantage

Technical or customer support experience will be considered an advantage

Having a car will be considered an advantage

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78qoxu