Overview In this role you provide after?sales support and consultancy for extrusion presses and forges, focusing on maintenance, repairs, upgrades and preventive actions. You will engage with customers on?site, prepare service plans and offers, and coordinate with Product Master teams to improve processes. You help drive reliability and equipment performance through field interventions and data?driven feedback. This is a pivotal role for sustaining customer operations and shaping service improvements at scale.
Responsibilities Respond promptly to customer calls and claims
Pre?analyze problems and propose corrective actions
On?site intervention for rectification or advisory work
Prepare service intervention offers and spare parts supply
Share information with the team and coordinate with Product Master
Maintain periodic contact with customers

Collect documents and inquiries related to claims
Prepare servicing plans and visit customer sites for servicing
Provide comprehensive reporting on customer operations
Qualifications Engineering/technical degree or high school diploma
Minimum 10 years of experience in installation and/or servicing presses, forges or CNC machines
Good English; other languages (German or Spanish) a plus
Advanced MS Word and MS Office skills
Strong mechanical and E&A; servicing capabilities
Cad-One Cad
Plant construction experience for the relevant competence area
Benefits salary starting from ******
National Collective Agreement for the Metalworking Industry
inclusive and diverse work environment
#J-*****-Ljbffr

Technical Sales Proposal - Breda Service - Senior

Responsabile del personale in cantiere

Persona o coppia per cura casa e giardino

Ricevi nuove offerte di lavoro

Collaboratore

BadanteTrieste