Application Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78r23u

pstrongJob Title: /strong strongApplication Specialist /strong /ppstrongContract: /strong strongFull-time /strong /ppstrongLocation: /strong strongItaly, northeast, northwest, and middle southern regions are preferred /strong /ppbr/ppTCL SunPower Global, a proud member of the TCL Group, stands at the forefront of pioneering solar energy solutions. As a brand trusted by millions of homeowners, businesses, and energy producers around the globe, we are committed to empowering a sustainable connected future and transforming the way our world is powered. Leveraging our 40 years of experience in solar power, we are fast-tracking the transition to clean, renewable energy, ensuring a brighter tomorrow for all. Please visit our website for more info.: /ppAt SunPower, we are committed to powering positive change—not just for the planet, but for our people. We offer a hybrid working model that values output over hours, a diverse and inclusive culture, and a competitive compensation package. Join us for a year that will broaden your international exposure and deepen your expertise in a fast-paced, purpose-driven industry. /ppSunPower is dedicated to fostering a diverse and inclusive workplace. We actively provide equal employment opportunities, ensuring that every individual, regardless of background, can thrive. SunPower will not tolerate unlawful discrimination against any applicant or employee. Our commitment goes beyond compliance; it’s integral to our values. Join us in creating a workplace where everyone is valued, respected, and empowered to contribute their best. /ppbr/ppstrongAbout the Role /strong /ppAs we look to the future, we are seeking an strongApplication Specialist /strong to support our energy storage business in Italy.



This role will provide pre-sales and after-sales technical support to local sales teams, distributors, installers, and customers, helping to drive business growth, customer trust and successful project delivery in the Italian market. /ppbr/ppstrongKey Responsibilities /strong /pulliRepresent TCL SOLAR brand in the assigned region providing technical support to enable brand successful sales activities amongst distributors, project developers, installers and final investors. /lili1st 2nd level customer contact for all technical inquiries covering pre-and-post sales processes from system design to product performance and warranty-related topics. /liliConduct customers training and technical sessions related to product usage, maintenance, and troubleshooting. /liliProvide support for system commissioning, remote diagnostics, and post-installation guidance. /liliCollaborate closely with Product Management, Technical Support, and Engineering teams to improve product application in local market. /liliUse PV simulation and monitoring tools (e.g., PVSyst, monitoring platforms) to analyze system performance and provide insights into customers’ post-installation. /liliEnsure technical accuracy and customer alignment in service-level agreements and warranty documentation. /liliBuild and maintain trusted professional relationships with installers, service partners,



and end customers. /liliSupport onsite installations / commissioning, especially during first time installations – travel required up to 60%. /li /ulpbr/ppstrongRequirements /strong /pulliSolid technical understanding of PV systems, including system design, installation, commissioning, operation maintenance, performance analysis, and troubleshooting. /liliHands-on experience supporting distributors, installers, EPCs, project developers, or end customers in pre-sales and post-sales technical scenarios. /liliFamiliarity with PV simulation and monitoring tools such as PVSyst, PVsyst, Helioscope, SolarEdge monitoring platforms, inverter monitoring systems, or other relevant performance analysis tools. /liliExperience handling warranty-related technical inquiries, product performance claims, service documentation, and customer technical complaints is preferred. /liliStrong ability to conduct technical training, product presentations, troubleshooting sessions, and onsite guidance for customers and partners. /liliExcellent communication and interpersonal skills in English and Italian, with the ability to explain complex technical topics clearly to both technical and non-technical stakeholders. /liliAbility to work cross-functionally with Product Management, Engineering, Quality, Sales, and Technical Support teams to address customer needs and improve product application in local markets. /liliWillingness and ability to travel frequently within the assigned region, including onsite installation and commissioning support; travel requirement up to 60%. /liliValid driving license is necessary. /li /ulpbr/ppstrongOther /strong /pulliThe position is home-based. /li /ul

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78r23u