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Shop Specialist – Beauty & Fragrances

Pubblicato il 31-07-2026 - Costa Crociere in Milano

Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'opportunità da parte della Joinrs AI:
Costa Crociere S.p.A. ricerca un
Shop Specialist – Beauty & Fragrances
con diploma di scuola secondaria, preferibilmente con studi in bellezza o cosmetica. La figura chiave supporterà l'esperienza retail a bordo con consulenze personalizzate, gestione vendite e mantenimento degli standard visivi. I candidati potranno godere di un contratto a tempo pieno con agevolazioni tra cui vitto, alloggio, copertura trasporti, connettività, assistenza medica e programmi di benessere a bordo.
Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..
Questa opportunità è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.
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Shop Specialist – Beauty & Fragrances
Shipside
Career
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Ready to take the next step in your career and create memorable retail experiences for guests onboard?
What You Will Do
Deliver personalized beauty and fragrance consultations, identifying guest needs and recommending the most suitable products
Create engaging and memorable shopping experiences that inspire guests and enhance their vacation
Drive sales performance by achieving individual and team targets, including key KPIs (UPT, ATV, CR)
Ensure product displays and visual merchandising standards are consistently maintained at the highest level
Manage stock operations, including receiving, replenishment, inventory checks, and reporting discrepancies
Support training activities within the Beauty & Fragrances category, sharing product knowledge with the team
Handle guest feedback and requests promptly, ensuring high levels of satisfaction and service excellence
Who You Are
You bring a passion for beauty, strong sales acumen, and a guest-oriented mindset, with the ability to thrive in a fast-paced,



international retail environment where performance and experience go hand in hand.
Required
Secondary school diploma; studies in Beauty, Cosmetics or related fields are a plus
At least 1 year of experience in beauty retail or high-end sales environments
Knowledge of fragrances, cosmetics and product ingredients
Good command of English (minimum B1 level) to interact with an international guest base
Strong communication and interpersonal skills
Sales-driven mindset with ability to identify needs and close sales
Attention to detail and ability to maintain high visual and operational standards
Nice to Have
Experience in multicultural or international environments
Additional European languages (Italian, French, German, Spanish)
Previous shipboard experience
What We Offer
Your life onboard
International experience combining travel, personal development, and independence
Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
Discounts on onboard restaurants and bars (with possible daily credit)
Accommodation & services: assigned cabin (single or double) with bathroom
Cabin cleaning + free laundry service (crew laundrette and uniforms)
Package delivery service
Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
Discounts on shops, products, hairdresser, and SPA




Wellbeing & health: Free medical assistance onboard and ashore
Welfare and wellbeing programs (sports, events, monthly activities)
Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
Crew excursions + discounts on guest tours
Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)
Your Growth
Structured onboarding + welcome kit
Mentorship program with a dedicated mentor
Clear career path within your department
Learning Officer for skills development and continuous improvement
Development model to identify and promote talented individuals
Why Costa
Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world's seas for more than 75 years, offering our guests a unique experience on board and on land.
We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.
Additional Info
Your Contract
Fixed-term, full-time
Location
On Board
Application deadline
01/09/2026 –
Time required to submit the application
Approximately 3 minutes
CV Format
PDF, Word or Image format in English or Italian (max 1.5 MB)
E-mail/contact of the recruiting team
(Not for submitting applications)
Further information
Visit our dedicated section Shipside
Discover your candidate journey
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