Customer Service Representative, German

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78rl8m

Responsibilities
Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.
Communicating with customers and colleagues across different countries.
Processing and managing customer orders.
Providing updates on order status, shipments, and deliveries.
Working closely with Supply Chain, Logistics, Production, and Sales teams.
Supporting quotation requests and customer enquiries.
Maintaining accurate customer records and documentation.
Requirements
Previous customer service, supply chain, or logistics experience is helpful but not essential.
Comfortable using Microsoft Office applications such as Outlook, Word, and Excel.
Experience with ERP systems is an advantage but not required – we will provide training.
Strong communication skills in English and German (written and spoken) are essential.




A genuine passion for delivering excellent customer service.
Strong communication and interpersonal skills.
A positive, proactive attitude and willingness to learn.
Good organizational skills and attention to detail.
Ability to collaborate effectively with others while also managing tasks independently.
Adaptability and a solution-focused mindset.
A commitment to safety, quality, and doing the right thing.
Core Competencies
Demonstrates strong communication skills in English and German, with a focus on delivering exceptional customer service and maintaining accurate customer records. Capable of collaborating with cross-functional teams while managing tasks independently and adapting to changing environments.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78rl8m