Junior Application Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78rop5

YOUR NEW COMPANY
Kirey is one of the leading European groups in technology consulting and system integration, with a distinctive position in data-driven innovation.
Through a comprehensive portfolio of solutions — Data & AI, Cloud, Software Development, Cybersecurity, Infrastructure & Automation, and Monitoring — Kirey transforms data complexity into intuitive and accessible solutions, supporting leading organizations in achieving their business objectives.
Headquartered in Italy, with a well-established international presence and approximately 1,500 professionals, Kirey has successfully delivered more than 10,000 projects across the Insurance, Banking, Manufacturing, Retail, Public Sector, Services, and Energy industries.
People are at the heart of everything we do. We continuously invest in learning and professional development, fostering a collaborative, inclusive, and growth-oriented environment.
Work Location: Italy / Hybrid
Salary Range: Gross Annual Salary between €25,000 and €33,000
YOUR ROLE
We are looking for a person to join a team dedicated to the management and evolution of enterprise document management platforms.




The selected person will become part of a specialized team operating in the areas of Application Support and Infrastructure Operations, contributing to the operational management, monitoring, and continuous improvement of document management solutions running on Linux and Windows environments.
This opportunity is particularly suitable for individuals looking to strengthen their application support and system administration skills while working closely with specialized technical teams in a structured Enterprise environment.
Key responsibilities will include:
Managing requests and incidents escalated from second-level support through ticketing systems
Analyzing and resolving application and infrastructure issues
Monitoring and supporting document management platforms running on Linux and Windows environments
Collaborating with application and infrastructure teams to troubleshoot technical issues
Contributing to the evolution of internal tools supporting operational activities
Developing and maintaining automation scripts using Bash and Python
Managing and enhancing monitoring dashboards and activities using Elastic, Kibana, and Splunk
Participating in projects aimed at platform evolution and the introduction of new technologies
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78rop5