02 ago - Milano
IT05 Richemont Italia
Responsibilities
- High Jewellery Business Analysis/Reporting/Tools: Provide business analysis, presentations, reporting, budget support, manage sales force and analysis tools for HE clients. Monitor HE sales daily on SAP and update the HJ Tableau.
- High‑End Events: Support client participation in international, regional, and local High Jewellery events, including preparation, execution of individual treatment plans, and on‑site support.
- Merchandising: Manage daily HE needs/requests from boutiques, watch specialists, and regional/international merchandising teams, including checking piece availability, transfers, shipment monitoring, stock balancing, and quality checks.
- High‑End Community: Animate the prestige community with product information and event updates, participate in training programs, develop a monthly newsletter, support client analysis, and manage client treatment actions.
- Commercial Support (High End Sales): Follow up on invoicing with Sales Associates,
manage after‑sales service, resizing, packaging, and support post‑event sales follow‑up.
- Consignment: Manage monthly stock confirmation for each boutique.
Qualifications
- Strong communication skills.
- Sensitivity for luxury and jewellery.
- Proficient in Italian & English; French is a plus.
- Event management skills.
- Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines.
- Problem‑solving skills – identify and resolve issues related to stock availability, shipments, and client requests.
- Teamwork – collaborative mindset to work effectively with the High Jewellery team, boutiques, and other departments.
- Attention to detail – meticulousness for invoicing, stock confirmation, and quality checks.
- Proficient in MS Office.
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