Quality Assurance Manager - W/M
Pubblicato il 31-07-2026 - Experteer Italy in Italia
Experteer Overview
In this role you lead quality performance for Fine Jewelry and Home & Accessories across the US and Europe, ensuring product excellence and compliance. You'll supervise production and supplier quality, drive preventive quality assurance, and manage a team to foster continuous improvement. You'll partner with cross-functional teams to address quality risks early and support robust industrialization of new products. Your work enables Tiffany to sustain premium standards while scaling quality across the value chain.
Retribuzione / Benefits
Lead quality activities across internal and external operations to meet Tiffany & Co. standards and legal requirements
Oversee local inspection and control activities aligning with production turn-time expectations
Monitor quality performance via audits, KPIs, and reporting; define improvement priorities to reduce defects
Continuously review quality controls and operating practices to improve reliability and product conformity
Lead supplier quality oversight including supplier evaluations, audits, and performance improvement actions
Manage supplier CAPA and track corrective actions to closure with sustainable outcomes
Drive preventive quality assurance by assessing upstream risks across supplier capability,
production readiness, specs, and testing methods
Support root cause analysis and quality improvement initiatives with global cross-functional teams
Lead and develop a team of 8, fostering accountability, collaboration, and continuous learning
Act as a key quality partner to product development, manufacturing, and suppliers to ensure measurable, sustainable quality in production
Contribute to new product readiness by identifying quality risks early and supporting robust industrialization
Responsabilità
Engineering degree or Master in quality/manufacturing or equivalent
Min 8 years of experience in production quality, supplier quality, or similar roles
Experience in luxury/jewelry goods or high-value manufacturing environment
Fluent in English; Italian or French preferred
Analytical and strong problem-solving skills
Flexible, adaptable to changing prioritiesAbility to build effective partnerships with suppliers and cross-functional teams; excellent communication and team spirit
Strong organizational and time management skills
Advanced MS Office skills
Weekly travel to external/internal manufacturing facilities
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