Junior Application Support Engineer
Pubblicato il 02-08-2026 - Altro in Roma
Managing requests and incidents escalated from second-level support through ticketing systems
Aumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.
Analyzing and resolving application and infrastructure issues
Monitoring and supporting document management platforms running on Linux and Windows environments
Collaborating with application and infrastructure teams to troubleshoot technical issues
Contributing to the evolution of internal tools supporting operational activities
Developing and maintaining automation scripts using Bash and Python
Managing and enhancing monitoring dashboards and activities using Elastic, Kibana, and Splunk
Participating in projects aimed at platform evolution and the introduction of new technologies
Requirements At least 1 year of experience in Application Support, IT Operations, System Administration, or similar roles
Knowledge of Linux operating systems
Knowledge of Windows operating systems
Strong analytical and technical troubleshooting skills
Basic scripting knowledge in Bash and/or Python
Experience in ticket management and operational support activities
Strong interpersonal skills and a problem-solving mindset
Good command of the English language
Core Competencies Demonstrates expertise in Application Support and IT Operations, with a strong focus on troubleshooting and resolving technical issues in both Linux and Windows environments. xkiyazw Proficient in developing automation scripts and managing monitoring tools to enhance operational efficiency.
Highest-signal resume keywords Application Support
Linux Operating Systems
Windows Operating Systems
Bash Scripting
Python Scripting
ATS Optimization Keywords Hard Skills Technical Troubleshooting
Incident Management
Operational Support
Automation Development
Monitoring Dashboard Management
Soft Skills Analytical Skills
Interpersonal Skills
Problem-Solving Mindset
Industry Keywords Ticket Management
Document Management Platforms
IT Operations
System Administration
Tools & Technologies Elastic
Kibana
Splunk