Microsoft Partner Success Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78sqbf

As a Microsoft Partner Success Manager at Arrow, you will serve as a primary contact for Microsoft partners, supporting their growth and business development through Arrow. You will blend partner relationship management, commercial support, and cross‑functional collaboration to drive partner success within the Microsoft ecosystem. You’ll work with internal teams and Microsoft programs to enable partners, manage renewals, and uncover upsell opportunities. This role offers exposure to a leading IT partner and the chance to shape the partner experience in a dynamic, tech‑focused environment.

Responsibilities

- Manage and support Microsoft partners in daily business activities with Arrow
- Develop long‑term partner relationships and act as a trusted advisor
- Explain Microsoft program rules, requirements, and opportunities to partners
- Provide updates on Microsoft products, pricing, incentives, and partner programs
- Support renewals, commercial offers, and upselling opportunities
- Assist onboarding of new partners to Arrow and ArrowSphere
- Support partner acquisition and business development depending on experience
- Coordinate partner requests with internal teams and track activities, opportunities, deadlines, and follow‑ups
- Prepare and present information to partners and internal stakeholders

Qualifications

- University degree or relevant professional experience in business, sales, IT, technology,



or related field
- Experience in sales support, business development, partner management, or customer‑facing roles
- Interest in IT, cloud solutions, cybersecurity, Microsoft technologies, or technology sales
- Strong communication, collaboration, and presentation skills
- Ability to build business relationships with partners and internal stakeholders
- Structured and accountable work style with good follow‑up and task tracking
- Understanding of program rules, commercial conditions, pricing updates, and partner requirements
- Proactive mindset, flexibility, and willingness to learn new technologies and partner programs
- Working knowledge of Microsoft Office, especially Excel and PowerPoint
- Business fluency in Italian and English
- Experience in IT distribution, channel sales, or vendor management is a plus
- Basic knowledge of Microsoft cloud, security, licensing, and partner programs is desirable
- Experience with renewals, commercial offers, upselling, or partner onboarding is preferred

Key Benefits and Working Conditions

- Competitive compensation (base + premio)
- Hybrid work model
- Company notebook and mobile phone supplied
- Growth opportunities within Arrow and the Microsoft ecosystem
- Challenging tasks in a tech‑focused environment
- Open, collaborative culture

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78sqbf