02 ago - Bergamo
Altro
As the Technical Application Engineer at Promat (part of Etex), you translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You will support projects from design to after-sales, collaborate with cross-functional teams, and ensure solutions meet industry standards. This role combines technical problem-solving with customer-facing engagement across Poland, Italy, Spain, France and Belgium. You’ll contribute to continuous improvement and knowledge-sharing, shaping safer, more efficient industrial processes. A key hook is shaping practical, compliant solutions for demanding applications within a sustainability-focused global group
Provide technical application support to customers and colleagues
Develop compliant insulation and refractory solutions
Interpret customer requirements and specifications
Support projects from design through to after-sales
Prepare and review technical documentation
Ensure compliance with industry standards and regulations
Respond to technical enquiries and troubleshoot issues
Collaborate with Sales, Product Management,
R&D; and Engineering teams
Manage multiple technical projects and priorities
Liaise with testing and certification bodies
Support product testing and validation activities
Contribute to continuous improvement initiatives
Deliver accurate and practical technical guidance
Maintain expertise in products, applications and industry standards
Experience in high-temperature insulation, refractories, or industrial furnace applications
Ability to interpret technical specifications, drawings and customer requirements
Strong analytical skills with excellent attention to detail
Confident preparing technical calculations, documentation and recommendations
Effective communication skills and ability to work with customers and internal teams
Practical, solution-focused approach to problem-solving
Ability to manage multiple priorities in a fast-paced environment
Collaborative mindset with a commitment to continuous learning and improvement
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