Sales Capabilities Manager

31 lug - Genova
Costa Crociere

Questa posizione è in Costa Crociere S.p.A. Riassunto dell'opportunità da parte della Joinrs AI : Costa Crociere S.p.A. ricerca un Sales Capabilities Manager con forte esperienza per guidare e innovare la strategia globale di formazione commerciale.
Il candidato ideale possiede una laurea in Economia, Amministrazione Aziendale, Ingegneria Gestionale, Marketing o Comunicazione e una comprovata capacità di trasformare i team di vendita in ambasciatori efficaci del brand.
La posizione prevede lavoro ibrido nella sede di Genova, benefit come smart working flessibile, buoni pasto, assicurazione medica, programmi di welfare e opportunità di crescita competente.
Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..
-- Are you passionate about staff development and training?
Do you have a knack for transforming sales teams into storytelling ambassadors who can effectively convey value and inspire customers?
Join us in Genoa as a Sales Capabilities Manager , where you'll drive the evolution of our global sales training strategy, empowering Customer Center teams to become true Costa Storytelling Ambassadors and boosting conversion, customer value, and commercial performance.
Live your ambition.
Lead with impact We are looking for a Sales Capabilities Manager to join our Sales Capabilities team at the Company's Headquarter in Genoa – Italy.
This is not a standard training role: we are seeking a strategic and forward-thinking leader who will design and orchestrate the global training ecosystem, challenge existing approaches,



and elevate the effectiveness of our Cruise Experts across markets.
You will join a dynamic and international environment, where you will lead a multicultural training team across Italian, French, DACH, Spanish, and Brazilian markets, helping to shape the future of our Customer Center sales teams.
If you are naturally driven to ask "How can we train better, smarter, and with greater impact?", this could be the right fit for you.
You will play a key role in supporting Costa's sales performance growth by increasing awareness, adoption, and storytelling ability of our Unique Selling Propositions (USPs), directly contributing to conversion improvement, customer total value, and revenue growth.
Training knowledge of Power BI (especially dashboard briefing and insight interpretation) is highly preferred.
Familiarity with AI tools (Copilot, ChatGPT, Gemini).
Excellent communication and storytelling skills, with the ability to inspire and engage diverse audiences.
Fluency in Italian and English ; knowledge of German, French, or Spanish is a strong plus.
A proactive, resilient, and impactful leadership style, with the ability to challenge the status quo and drive innovation.
Willingness to travel What we offer Your Journey with Us At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.
Benefits That Matter Enjoy daily meal vouchers, exclusive discounts, and access to our Wellbeing@Costa platform for sports, travel, and cultural perks.
We also provide free medical insurance and additional welfare benefits for you and your family.
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