Salesforce Business Analyst & System Admin

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Salesforce Business Analyst & System Admin
Country/Region: IT
Job Overview
We are looking for an enthusiastic and skilled Salesforce Business Analyst & System Admin with a strong technical background to join our Delivery team and play a critical role in driving the digital transformation of our sales and marketing processes by delivering tailored Salesforce solutions. In this position, you will work closely with Application Owners, Functional and Technical Leads, Salesforce administrators, analysts and developers, and key business stakeholders, contributing directly to our ongoing projects and initiatives.
Who You Are:
A hands?on Salesforce expert with proven experience across Sales Cloud and CPQ
Able to work across both business and technical stakeholders to ensure alignment and delivery
Comfortable configuring Salesforce as part of a rich technical ecosystem interfacing, via MuleSoft, with Sales, Billing, Analytics and Operational systems
At ease with rich and complex business requirements, comfortable switching contexts, and proactively managing your priorities
Able to work with both internal and external resources
Fluent in English with excellent communication and documentation skills (fluent in French is a plus)
What You'll Do:
Facilitate workshops and discovery sessions with the demand management team and the business stakeholders
Translate business needs into clear user stories, process flows, and functional specifications
Lead the design, configuration, and testing of Salesforce solutions, particularly on Sales Cloud and CPQ
Collaborate with the rest of the team to ensure scalable, secure, and high?performance implementations
Support test strategy, UAT, and release cycles




Provide functional and technical guidance on Salesforce best practices and platform governance
Act as a point of reference for other teams working on Lead to Order capabilities
What You'll Need:
3–5 years of experience as a Salesforce Business Analyst or Technical/Functional Consultant
Implementation and administration of Sales Cloud and Salesforce CPQ
Implementation of solutions requiring integrations through various systems, including other Salesforce orgs
Strong platform knowledge, including configuration of objects, flows, role and permissions, approval processes, validation rules, reports, CPQ, etc.
Deep understanding of the Lead to Order process: Lead, Opportunity, Quote, Contract
Comfortable working in an environment combining both V?cycle and agile methods, using tools such as Jira, Confluence, Aha, etc.
Required Certification:
Strongly Recommended Certifications:
Salesforce Advanced Administrator (ADX 211)
Salesforce Platform App Builder
Nice to Have:
Experience with Marketing Cloud Account Engagement (Pardot)
Salesforce MCAE Specialist and/or MCAE Consultant certifications
Prior experience in telecom/satellite industry
Where You'll Work: Turin (Italy), Issy?les?Moulineaux (France), London (UK)
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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78um1a