31 lug - Milano
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Your future job
Join our Italian office as a Technical Account Manager! You will be the key point of contact between our merchants and internal teams to ensure smooth integrations and high-quality solutions.
Your responsibilities:
Provide technical and functional consulting during the pre-sales phase;
Advise and recommend best practices for integrating payment solutions;
Manage the integration project for new clients in your portfolio from onboarding onward;
Organize and lead technical workshops with clients;
Oversee client delivery in collaboration with the functional tester;
Monitor potential technical developments for clients;
Respond quickly and efficiently to client requests during the integration process;
Manage internal communication with various teams.
Why join HiPay
Personal Growth: Innovative projects, challenges, and support to help you evolve;
Take Your Career to the Next Level:
Develop an expertise in a dynamic and constantly evolving field;
Join a Team: Beyond professional experience, we offer you a true human adventure.
Qualifications
You have at least 3 years of experience in a similar role or a strong technical background.
Tech enthusiast: curious and always on the lookout for new technologies.
Detail-oriented and precise: your attention to detail is your strength.
Multilingual: fluent English is a must.
Project orchestrator: experience in project management is appreciated.
Strong communication skills: excellent communicator, both written and spoken.
Technical skills: HTML, JavaScript, PHP... you know your way around code.
Premio: knowledge of CMS (Magento, Prestashop...) is a real asset.
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