31 lug - Genova
Costa Crociere
Questa posizione è in Costa Crociere S.p.A. Riassunto dell'opportunità da parte della Joinrs AI : Costa Crociere S.p.A. ricerca un Learning Officer con laurea preferibilmente in Risorse Umane, Educazione, Psicologia o campi affini .
Il ruolo prevede la progettazione e l'erogazione di formazione classroom e online a bordo, la gestione di programmi di mentoring e il supporto ai manager per migliorare le performance attraverso iniziative formative.
I benefit includono un'esperienza internazionale con viaggi, vitto, alloggio a bordo, mentoring, e possibilità di crescita e sviluppo professionale.
-- Ready to take the next step in your career and drive people development and performance onboard?
Drive Success, Live your Ambition!
What You Will Do You will be a key driver of onboard learning and development, translating business priorities into impactful training solutions while fostering engagement in a dynamic, multicultural environment.
Design and deliver classroom and online training, ensuring quality and engagement.
Identify learning needs and translate them into targeted initiatives.
Analyze KPIs (revenue, NPS, complaints, turnover) to improve performance through training.
Manage onboard mentoring programs, supporting integration and development.
Support managers in coaching and on-the-job training.
Promote learning and increase participation through effective communication.
Ensure compliance with company standards, procedures, and reporting.
Integrate safety (HESS) and sustainability into training activities.
Who You Are You bring solid experience in training and development and a strong drive to create impact in an international, fast-paced environment where learning makes the difference.
Required Bachelor's degree (or foreign equivalent), preferably in Human Resources, Education, Psychology or related fields Experience in Language and soft skills training delivery; experience in instructional design is a plus Strong facilitation, communication and stakeholder management skills Proficiency with MS Office (Word, Excel, PowerPoint) English and Italian knowledge at least at B2 level Organizational, analytical and business-oriented mindset Nice to Have Background in Hospitality
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