ph3Clinical Education Specialist /h3 pbDepartment: /b Clinical /p pbEmployment Type: /b Full Time /p pbLocation: /b EMEA-Italy /p pbCompensation: /b €56,390 - €77,536 / year /p h3Description /h3 pAs a Clinical Education Specialist at Align Technology, you will be a recognized expert responsible for leading strategic clinical relationships and driving educational excellence across orthodontic and general practitioner communities. This role drives initiatives that support innovation adoption, clinical excellence, and speaker and mentors clinical development, while supporting internal and external stakeholders through impactful education programs aligned with Align Technology’s goals to enhance customer experience and business outcomes. /p h3Role expectations /h3 bStrategic Relationship Management /b ul liCultivate and manage relationships with Key Opinion Leaders (KOLs), Advisory Boards, and clinical speakers and mentors. /li liLead and support Peer-to-Peer (P2P) mentorship programs including insights sharing, Train-the-Trainer (TTT) education, and follow-ups. /li liIdentify and develop Rising Stars to become future faculty instructors. /li liWork in partnership with Marketing to design and execute the annual local education strategy in alignment with the business needs and programs. /li liOversee and support speaker and mentor meetings, large-scale educational events (e.g., Forums, Summits…), and external partnerships (Congress…). /li liManage Limited Market Release (LMR) initiatives and General Availability (GA) launches. /li /ul bClinical Leadership Innovation /b ul liProvide clinical leadership to the Ortho/GP community, influencing clinical guidelines and best practices. /li liDrive innovation adoption and contribute to growth strategies.

/li liProvide input to research and development to improve existing products/services and develop new ones. /li liActively mentor and provide leadership to peers. Determines methods and procedures on new assignments and coordinate activities of other personnel as a team lead. /li liServe as a backup to the Manager during absences, contributing independently and through others. /li /ul bInternal Training Education /b ul liAlign with EMEA Clinical Trainer to cascade internal education to local clinical teams. /li liTrain and support internal teams, speakers and mentors with relevant content, tools, and presentation materials. /li liIdentify relevant content, tools, and assets for Speaker/Mentors presentations and Dr Education (Faculty section Docebo). /li liWork closely with Clinical Relation Manager and Sr Supervisors clinical liaison on relevant areas (speaker, events, clinical content, clinical data analysis). /li /ul bCustomer Sales Support /b ul liHandle top customer situations, resolving issues and complaints to completion. /li liProvide clinical insights and suggestions to improve customer experience and treatment outcomes. /li liAssist the sales organization with clinical expertise and support. /li liCollaborate with RD, Marketing, Manufacturing, Education, Sales, and Customer Support departments.

/li /ul bField Engagement /b ul liConduct inbound and outbound calls with speakers and mentors to educate and support customers. /li liDeliver educational events and deep-dive clinical training at customer offices. /li liMaintain a minimum of 30% field time, with flexibility based on geography and business needs. /li /ul h3What we're looking for /h3 ul liBachelor’s degree in Dentistry (DDS or equivalent); Master’s degree in Orthodontics is highly desirable. /li li6–10 years of directly related clinical and educational experience. /li liProven ability to lead, mentor, and influence others. /li liStrong negotiation and presentation skills with a challenger mindset. /li liExcellent oral and written communication skills. /li liAbility to manage competing priorities and communicate effectively across teams. (influencing skills) /li liProficient in social media and digital tools. /li liStrong problem-solving skills and attention to detail. /li liDemonstrated urgency and responsiveness in dynamic environments. /li liWilling to travel from 30%-40% of the time. /li /ul h3Additional Information /h3 pLa fascia retributiva indicata per questo ruolo riflette il minimo e il massimo che prevediamo di offrire al momento della pubblicazione dell’annuncio. La retribuzione finale sarà determinata in base a fattori quali esperienza, competenze, esigenze aziendali e allineamento con livelli retributivi equivalenti. /p pQualora previsto, i dipendenti potrebbero accedere anche a un premio annuale, a piani di incentivazione di lungo periodo e ad altri benefit; maggiori dettagli sono disponibili tramite il nostro team Talent Acquisition. /p pL’azienda è regolata dal Contratto Collettivo Nazionale di Lavoro (CCNL) Commercio – Confcommercio. /p /p #J-18808-Ljbffr

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