Field Service Engineer - Italy (Milan)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78xa6j

We are looking for a Field Service Engineer (FSE) in Italy to support our clients in Milan or nearby areas.
Scopra di più sui compiti quotidiani, le responsabilità generali e l'esperienza richiesta per questa opportunità scorrendo subito verso il basso.
As an in‑field expert you will be the superhero our clients need.

Your mission

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- Take ownership of dispatched customer issues.

- Support resources dispatched onsite by RFM during commissioning and on‑site services.

- Support the RFM/PjM during commissioning and site acceptance services.

- Deliver support and contribute service solutions for our customers.

- Perform all on‑site installation, commissioning, repair, maintenance and test tasks, as well as upgrades or rework activities.

- Follow operational procedures, processes and practices as defined, documented and consistently applied.

- Follow the applicable health and safety instructions and regulations.

- Ensure up‑to‑date documentation, work instructions and processes for existing and coming service contracts and agreements.

- Support Europe Service Management by feeding back frequent and analytical service reports with each job and make suggestions for corrective activities.

- Support resources dispatched onsite (FSE and SP) by RFM during commissioning and on‑site services.

- Participate in the claim management and RMA process.

- Take care of service tools by ensuring an appropriate calibration process.

- Take over randomly on‑call duties, partly on weekends and nights.

Your profile

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- Education as Electrical technician or Engineer (knowledge of ACDC, Low/Medium Voltage, electrical conduits, etc.).

- Italian & English language skills at least at B2 level.

- Experience with battery storage solutions is beneficial.





- Experience dealing with customers in critical situations.

- Driving license is extremely important for the job.

- Health & Safety training to access construction sites with electrical specific training.

- Willingness to work on‑call duty and to travel (60 %).

Why us?

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- Bonus payments: we agree on Smart KPIs with you and you receive a nice premio at the end of the year.

- A multinational team awaiting you with lots of European and trans‑European exchange.

- Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switchgear and storage solutions.

- Technical and commercial training at our headquarters in Germany and visits to the big R&D; facility in China.

About Us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!
With 870+ GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters. We have the largest dedicated R&D; team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems. xysqume

Seniority level

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- Mid‑Senior level

Employment type

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- Full‑time

Job function

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- Other

Industries

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- Oil and Gas

Referrals increase your chances of interviewing at Sungrow Europe by 2x.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78xa6j