European Payroll Service Delivery Manager
Pubblicato il 31-07-2026 - Altro in Bardi
Experteer Overview
In this role you will lead payroll service delivery across Europe, acting as the main liaison between Ramboll, payroll vendors, HR, Finance and ICT. You'll own service performance, governance and continuity, driving continuous improvement and country onboarding. You'll shape payroll governance and knowledge management within Ramboll's European payroll landscape. This is a chance to influence global payroll excellence within a foundation?owned company that values sustainability and long-term thinking.
Retribuzione / Benefits Manage operational governance with external payroll providers, including service scope and contractual commitments
Oversee payroll performance via SLAs, KPIs, calendars, governance meetings, root-cause analyses and continuous service improvement
Act as escalation and stakeholder contact for HR, Finance, ICT, vendors, and senior leaders across Europe
Support payroll transformation, country onboarding, acquisitions, integrations, migrations, automation and service readiness
Maintain governance, controls, audit readiness,
compliance risk, procedures, knowledge transfer, disaster recovery and service continuity
Responsabilità Experience in multi-country payroll operations or outsourced/vendor?led models
Experience managing third?party payroll vendors, contracts, SLAs and governance forums
Strong stakeholder management and influencing skills with senior stakeholders
Proven ability to lead service governance, incident management, project delivery and change initiatives
Excellent English and German communication skills
Desirable: experience with Workday, Papaya Global, ServiceNow; payroll qualifications (CIPP, IPASS) or knowledge of European payroll compliance
Requisiti fondamentali Flexible work environment (hybrid/remote)
Commitment to development
Leadership Principles
Inclusive culture
Collaboration with international stakeholders
Foundation?owned company
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