31 lug - Emilia-Romagna
Altro
Overview Tutti i potenziali candidati sono invitati a leggere con attenzione i seguenti dettagli prima di inviare la propria candidatura. In this role you will own the end-to-end order-to-cash process for Technogym's international customers, ensuring accurate quotes, timely billing, and a premium customer experience. You will collaborate with sales, service centres and logistics to manage delivery planning, stock movement, and post-delivery feedback. The position sits in the HQ team, shaping efficient logistics flows and customer communication across segments and territories. This is an international, cross?functional role that combines operations with customer care to support Technogym's global service standard. Responsibilities Process orders from quote to billing with accuracy and timeliness Ensure a premium customer experience through effective touchpoints Plan and manage deliveries via the logistics portal (delivery dates, task assignments,
activity closure) Optimize stock and manage purchase orders to HQ Manage backlog and communicate with Sales to prevent backlog slippage Update IT systems with customer service data Oversee Technogym Care activities and provide customer feedback Conduct post-delivery surveys and resolve issues with customers Qualifications 2-5 years of experience in Customer xrdztoy Service or Logistics Bachelor or Master in related fields (see education) Fluent in English (C1); additional language is a plus Customer care orientation and strong negotiation/communication skills Knowledge of SAP – advanced SD module (preferred) Project management and financial skills; cost management Advanced analytical skills Advanced MS Office, esp. Excel #J-*****-Ljbffr
07 ago - Roma
Akkodis
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ORIENTA
07 ago - Veneto
Adecco
07 ago - Premana
Adecco