Workflow & It Solution Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78y5g5

Experteer Overview In this role you help accelerate diagnostic workflows by installing, configuring, and integrating lab automation and diagnostic IT systems at customer sites in Italy and across Europe. You will work closely with laboratory staff and cross-functional teams to ensure reliable system performance, empower users through training, and drive adoption of automation solutions. You'll continuously analyze workflows to boost efficiency while upholding high quality and regulatory standards. This is a fast-paced, customer?facing position offering meaningful impact on patient care and laboratory productivity.
Retribuzione / Benefits Aid installation, configuration, validation, and integration of laboratory automation and diagnostic IT systems
Provide on-site and remote technical support and troubleshoot issues for system reliability
Deliver training to laboratory staff and customers to ensure proficient system use
Analyze workflows to identify automation opportunities and improve efficiency
Serve as a technical expert on automation solutions for customers and internal teams




Ensure regulatory compliance and maintain high quality during implementations
Collaborate with Sales, PMO, Service, and R&D; to ensure project success
Maintain thorough documentation and reporting of system activity, performance, and Continuous Improvement actions
Responsabilità Bachelor in Biomedical Engineering or related field; Master preferred
Experience in laboratory automation or diagnostic systems
Strong knowledge of automated diagnostic systems, middleware, and lab workflows
Proficiency with relevant IT systems, software tools, and diagnostic technologies
Strong communication and customer?facing skills with effective training delivery
Fluency in Italian and English; additional EU language (Spanish, French, or German)
Flexibility to travel *****% across Italy or Europe and adapt work hours
Requisiti fondamentali remote work arrangement
competitive salary range 40,******,000 EUR
enhanced pension plan contributions
Buoni pasto
supplementary health insurance
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78y5g5