Tecnico Informatico (Sistemi E Reti) Per Edunext
Pubblicato il 31-07-2026 - Altro in Emilia-Romagna
Company Description
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EDUNEXT - Next Education Italia is a pioneering network that connects 35 leading Italian universities and 5 top arts and music higher education institutions.
The organization focuses on designing higher education programs that are digital, flexible, and innovative.
EDUNEXT is committed to a dynamic learning environment that addresses the evolving needs of students, educators, and society.
By combining traditional academic excellence with advanced digital technologies, it offers learners strong opportunities for growth and success.
The team is dedicated to transforming higher education in Italy, making learning more accessible, adaptable, and inspiring.
Role Description
The Tecnico Informatico (Sistemi e Reti) will work tempo pieno on-site in Reggio Emilia, supporting EDUNEXT's technological infrastructure for higher education services.
This role involves providing day-to-day technical support to staff and users, including diagnosing and resolving hardware and software issues.
The technician will handle infrastructure, servers, applications, computer maintenance and repair, install and configure operating systems, and ensure secure and efficient network connectivity.
Responsibilities also include monitoring system performance, applying updates and patches,
documenting interventions, and collaborating with other IT team members to improve processes and reliability.
The role requires a proactive approach to preventing issues, maintaining high service quality standards, and supporting digital learning platforms used across the EDUNEXT network.
Qualifications
Ability to provide effective Technical Support and Troubleshooting for hardware, software, and network issues.
Skills in Computer Maintenance and Computer Repair, including diagnostics, component replacement, and system optimization.
Knowledge of Operating Systems (e.g., Windows, Linux, macOS) and basic network configuration for secure and stable environments.
Relevant technical diploma or degree in Information Technology, Computer Science, or a related field.
Experience in managing small to medium IT infrastructures, preferably in educational or service-oriented contexts.
Familiarity with basic networking concepts (TCP/IP, routers, switches, firewalls) and user account management.
Strong problem-solving skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.
Capacity to collaborate with multidisciplinary teams, clear communication skills, and a customer-oriented mindset.
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Willingness to keep skills up to date and learn new tools and technologies supporting digital education.
Application
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