Field Service Engineer (Rome Area)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78z7l4

ppSpecialista Senior / Project Manager /p pIn this role you service Elekta's radiotherapy products across a defined European territory, combining hands-on maintenance with customer support to ensure safe, reliable operation.
You work autonomously while staying aligned with the wider service organization and elevate issues as needed.
The position emphasizes hands-on problem solving, quality and safety, and ongoing product knowledge.
You will travel, install, upgrade, and repair systems to support high-quality patient care and workflow efficiency.
/p ul liMedical insurance for employees and relatives /li liCompany car /li liPension plan /li liService, maintain, troubleshoot and repair Elekta products across the assigned territory /li liCarry out planned maintenance, emergency corrective maintenance, upgrades, installation work and customer support activities /li liDiagnose and resolve technical issues involving complex electronic systems, mechanical assemblies, vacuum systems, pressurised gas systems, high and low voltage systems and related service equipment /li liComplete corrective maintenance within agreed timescales, escalating issues appropriately while maintaining ownership until the customer is satisfied /li liProvide responsive, professional support to customers, ensuring a high standard of care and communication throughout the service process /li liComplete service reports, documentation and administrative requirements accurately and on time /li liFollow Elekta quality and safety policies at all times and report any issues that could affect product reliability,



customer operations or safety /li liMaintain up-to-date knowledge of Elekta products within the service portfolio /li liIdentify opportunities to improve customer satisfaction and share feedback, solutions or improvement ideas with the appropriate manager /li liSupport the development of colleagues by sharing knowledge and providing training or guidance when required /li liBe prepared to travel within the assigned territory, and occasionally outside the home country, according to customer and business needs /li liTechnical college, university qualification or equivalent experience in a relevant engineering discipline /li liStrong technical knowledge across electronics, mechanics, PCs and servers, networking, diagnostic equipment, high vacuum systems and high/low voltage and current systems /li liAbility to fault find and repair at board level and below /li liExperience in a medical device service environment; experience servicing linear accelerators or brachytherapy systems would be an advantage /li liCompetence with relevant IT technologies, including Windows OS, Microsoft Office applications and networking /li liAbility to manage your own workload, work independently and complete assigned tasks effectively /li liStrong customer focus with excellent interpersonal, written and verbal communication skills /li liA collaborative, solutions-focused approach and commitment to representing Elekta professionally /li liCompletion of relevant Elekta technical training courses up to third line, or willingness to complete required training /li liValid driving licence /li liEnglish language skills, both written and spoken /li /ul /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/78z7l4