Events & Meetings Intern – Hospitality & Guest Experience
Pubblicato il 02-08-2026 - Hesperia group in Firenze
Località: Florence, IT Italy
Role
Internship – Meeting & Events Department
Responsibilities
- Support the team in managing events and group bookings from confirmation to execution.
- Collaborate on client relations, gathering needs and sharing useful information for proper event organization.
- Assist the team during site inspections, client meetings and site visits.
- Support coordination of operational and logistical activities of the event, working with involved departments (Front Office, F&B;, Housekeeping and others).
- Contribute to the preparation of documentation and related administrative tasks for events.
- Collaborate on monitoring guest satisfaction and gathering post‑event feedback.
Qualifications
- Interest in hospitality, events and congresses.
- Positive and proactive attitude, with strong guest orientation.
- Good organizational, interpersonal and communication skills.
- Precision, flexibility and attention to detail.
- Ability to work in a team and manage multiple tasks simultaneously.
- Problem‑solving skills and ability to operate in dynamic contexts.
- Excellent knowledge of Italian and English; knowledge of a second language is a plus.
- Good mastery of Microsoft Office and main IT tools.
Benefits
- World‑wide experience – exposure to 150 different nationalities.
- Opportunity to learn from hospitality professionals.
- Involvement in concrete and stimulating projects.
- Opportunities for growth and development within Minor Hotels.
- Ability to make a difference through sustainability and volunteer initiatives.
- Discounted rates and exclusive membership benefits in our hotels worldwide.
EEO Statement
Minor Hotels Europe & Americas is committed to promoting an inclusive work environment where all employees are valued and supported equitably. We provide equal opportunities and embrace diversity in all its forms.
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