Night Porter - Receptionist

02 ago - Roma
YellowSquare

**YellowSquare is looking for a Night Porter - Receptionist** YellowSquare is looking for a reliable, professional, and proactive **Night Porter - Receptionist** for our Rome hostel. This role is the heartbeat of our nights: you’ll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel’s safety. **What you’ll do**: - Dealing with bookings and managing the front desk during the night shift;
- Completing smooth Check-in and Check-out procedures;
- Preparing bills, taking payments, and ensuring financial accuracy;
- Patrol and secure hallways, common areas, and entrances to maintain a safe environment;
- Handling guest complaints or technical problems with a problem-solving mindset;
- Acting as the first point of contact for any emergencies during the night. **What you’ll bring**: - At least 2 years of experience in a similar role (hospitality or front desk);
- Excellence in customer service: you know how to make a guest feel at home;
- Ability to stay calm and professional in a fast-paced or unexpected situation;
- High proficiency in spoken and written English (any other language is a big plus!);
- Flexibility with night shifts and working hours;




- A true team spirit and the ability to collaborate across departments. **What we offer**: - Competitive salary based on the CCNL Turismo (3rd Level), pro-rated to the tempo parziale hours;
- Initial 3-month fixed-term contract with a view to long-term;
- Part-time contract (16 hours per week);
- Paid vacations and access to the company canteen;
- Incentives Plan and Referral program;
- Employee discounts across our locations;
- A young, dynamic, and international work environment;
- Real opportunities for learning and career growth. Contratto di lavoro: Part-time, Tempo determinato Durata contratto: 3 mesi Benefit: - Bevande gratis
- Mensa aziendale
- Sconti sui prodotti o servizi dell'azienda
- Snack gratis Domande di preselezione: - What’s the earliest date you’d be able to join our team?
- Do you prefer a full-time or part-time role, and are you open to both if required?
- Do you currently have all the documents required to work in Italy (such as a valid passport /ID, visa if needed, Codice Fiscale?
- Are you fluent in both English and Italian?
- How many years of experience do you have in a similar role?
- Are you already based in Rome? Sede di lavoro: Di persona

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