Account Director

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7946ol

The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients

. Acting as a trusted commercial partner to customers, the role focuses on strategic account management

, proactive business development and close collaboration with on‑property teams to deliver exceptional customer experiences and measurable commercial results.

Responsibilities

- Analysis market trends and competitor activity to identify business leads;

- Manage and grow an existing portfolio of corporate and MICE accounts;

- Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities;

- Work within current business strategies and recognizing potential opportunities;

- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs;

- Support site inspections, client entertainment and key customer events;

- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads;

- Answer customer queries in a prompt and professional manner;





- Manage self-performance in compliance with company policies and procedures.

Qualifications An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude and excellent communication skills;

- Commitment to delivering a high level of customer service;

- Excellent grooming standards;

- Excellent negotiation, presentation and relationship building skills;

- Fluent Italian and English, written and spoken (additional languages are a plus);

- Flexibility to respond to a range of different work situations;

- Ability to work under pressure and under own initiative;

- Proven experience in an Account Director / Senior Sales Manager role or similar.

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

- Knowledge of local market;

- Knowledge of international markets;

- Knowledge of hospitality;

- Passion for sales and for achieving targets and objectives;

- Degree-level qualification in a relevant field.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7946ol