Senior Client Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/794qkt

Poste

As a Senior Client Advisor , you will be an ambassador of the Brand.

You will strive to discover your Clients and their every need, guiding them across the Brand and ensuring the best Client Experience for every Client’s journey within the Brand.

You will be a role model to the team supporting your Management Team in operational duties to strive for Operational Excellence within the Store.

Missions

Be an Exceptional Client Advisor, and a Clienteler Role Model for the Team

Achieve individual and team objectives, be accountable for sales results and support the team in their sales

Support and Elevate Client Experience and Clienteling opportunities in Store, establishing a Client Centric Mindset within the Team

Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

Proactively Support Team Managers in Driving the Business





Assist Management in daily operations to reach operational excellence within the Store: floor management, stock operations, and opening / closing duties

Support Managers in developing their teams through training, mentoring, shadowing and tutoring activities

Demonstrate a thorough understanding of the company’s policies and provide support to Client Advisors when needed

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Profil

Strong and effective communication and listening skills

High level of clienteling

Excellent client experience delivery

Understand the business priority and store dynamics

Strong organizational skills and agility

Fluent Italian and English

Informations complémentaires

CCNL Commercio

Employment classification: 2° livello

From €33.000

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/794qkt