Service Engineer

02 ago - Italia
Eda Industries

We are looking for a Service Engineer with advanced technical knowledge of testing and burn-in systems and electronic skills.

Work Tasks

- Install and configure EDA solutions at customer sites, ensuring proper operation and compliance with technical specifics
- Plan and execute preventive maintenance activities on systems and equipment to prevent malfunctions and reduce downtime
- Diagnose and resolve technical problems on complex systems, performing repairs efficiently to ensure customer business continuity
- Provide technical support at customer sites, promptly resolving issues that may arise and ensuring a high level of customer satisfaction
- Provide training to customers on the correct use of equipment and basic maintenance processes to maximize operational efficiency
- Implement upgrades and modifications to systems as needed, ensuring that equipment is aligned with the latest technology standards
- Create and maintain detailed intervention reports, including performed upgrades, performed repairs and replaced parts
- Work closely with technical support,



R&D; and engineering teams to solve complex problems and continuously improve EDA solutions

Requirements

- Proficiency in using diagnostic tools and solving technical problems on complex testing and burn-in systems
- Knowledge of electronic circuits and testing equipment, ability to read and interpret electrical diagrams
- Ability to proactively solve problems and find quick and effective solutions
- Excellent communication skills to interact with customers and provide them with clear and understandable support
- Ability to work independently and manage technical interventions based on customer needs
- Degree in Technical Field (Engineering, Management Engineering) or Technical Diploma

Classification

- Place of work: Cittaducale (RI)
- Working hours: tempo pieno
- Qualification: employee
- Contract type: “CCNL Metalmeccanico Confapi PMI” with level and remuneration commensurate with the candidate’s actual experience.

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