Brand Insights Manager

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ppThe Brand Insights Manager has the mission to deliver insightful data to our high‑service customers via the Launchmetrics products and services. Combining advanced industry knowledge (Fashion, Lifestyle Beauty) with data, this role builds and owns customer relationships, acting as a trusted partner to provide data‑driven recommendations and support their marketing and communication strategy. /p h3What You’ll Do /h3 ul liUnderstand customers' marketing and communication goals to scope their needs and priorities in terms of strategy and measurement. /li liBe accountable for the customer portfolio, report on account health, and join regular account reviews to ensure clear communication around priorities, reporting, and renewal opportunities. /li liMaintain client contacts, documentation, reviews, and reports in Salesforce, ensuring they stay up‑to‑date. /li liDeliver customers' reports and analysis on time, manage training, and proactively communicate product improvements and data updates. /li liCollect customer needs and share feedback on new KPIs and measurement analyses, piloting new developments alongside customers. /li liIdentify upsell and cross‑sell opportunities, nurture them through handover to the sales team, and support pre‑sales as a data and consulting expert. /li liAct as an expert on platform functions and data, becoming a strategic advisor to clients to drive value and ROI,



connecting goals to outcomes. /li liIdentify trends and patterns in datasets to build detailed and insightful reports, using quantitative and qualitative analyses to make recommendations. /li liPresent actionable reports to customers, acting as a thought leader to advise on brand performance. /li liBe an evangelist of Launchmetrics’ unique measurement methodology. /li /ul h3About You /h3 ul liMinimum 5 years of experience with data analytics and management. /li liIntermediate Excel skills and a passion for analysis and data‑driven insights. /li liConfidence in leading presentations through storytelling to customers across multiple organizational levels. /li liAbility to engage a wide variety of team members at different levels. /li liStrong relationship‑building and influencing skills. /li liAdaptability to complex and changing environments. /li liStrong project management skills. /li liUnderstanding of customers’ business challenges and needs. /li liInnate curiosity and enthusiasm for innovative approaches. /li liConstructive problem‑solving and swift decision‑making. /li liPerceptive and sensitive to others’ needs and motivations. /li /ul pLaunchmetrics is proud to be an bEqual Opportunity Employer /b building a diverse and inclusive workforce. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/796yxj