We are seeking a dedicated Terminal Support Specialist (m/f/d) to oversee and facilitate the efficient operation of our terminal facilities at our location in Domodossola. In this role, you will be responsible for various tasks essential to maintaining quality, efficiency, and compliance within our terminal operations. Your key responsibilities include:
Oversee the check-in/check-out procedures for trailers and ensure their proper loading onto CargoBeamer wagons.
Conduct inspections of inbound and outbound trains, documenting movements and operations.
Inspect, maintain, and, if necessary, repair CargoBeamer wagons and equipment to meet regulatory standards.
Manage complaints and address Cost of Poor Quality (COPQ) issues within the eLogistics system.
Assist in optimizing terminal operations by ensuring high-quality, efficient, and timely dispatch processes.
Support the upkeep and maintenance of terminal facilities, meeting Service Level 1 standards.
Act as a key point of contact for inquiries, working closely with the sales team to provide accurate and timely responses.
Ensure the implementation and adherence to weekly and monthly operational plans.
Manage general maintenance of the railway siding and terminal area.
Ensure compliance with local standards, statutory regulations, and internal policies, particularly in occupational health and safety, as well as environmental protection.
Operationally manage terminal operators (both internal and external) at the ground level.
Completion of technical training,

along with several years of relevant professional experience.
Basic knowledge of business administration.
Possession of a
PDT - A Shunting Driver
certificate.
Solid understanding of
rail shunting dynamics
, both within and outside railway junctions.
Familiarity with
railway equipment
and its routine maintenance procedures.
Forklift driver's licence
and proficiency in forklift maneuvering.
Preferred: Experience in
rail traffic management
or a background in rail/transport operations.
Strong focus on
health and safety
, ensuring the smooth and secure operation of terminal activities.
Hands-on
approach with the ability to adapt flexibly to operational demands.
Proficiency in
English
and
Italian
.
In addition, a keen eye for detail, strong organizational abilities, commitment to effective collaboration with diverse stakeholders, passion for optimizing logistics operations, and dedication to ensuring regulatory compliance are essential attributes for this role.
Being part of CargoBeamer means being part of something great. It means shaping the future of logistics, both for our company and for yourself. You can expect a motivating work environment where professional challenges come with various development opportunities. We offer all the benefits of an internationally expanding and innovative company within a strong team, along with an attractive compensation package for this forward-thinking position.

Terminal Support Specialist (M/F/D) Domodossola

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