Patrique Mercier Recruitment FR is seeking a dedicated Albanian Speaking Customer Service Specialist to join our team in Sofia. This position offers a fantastic opportunity with fully paid relocation to Sofia for the right candidate, eager to provide excellent customer support and contribute to our company's success.
Responsibilities
Provide high-quality customer service to Albanian-speaking clients via phone, email, and chat platforms.
Assist customers with inquiries related to products, services, orders, and account management.
Resolve customer issues and complaints with professionalism and empathy.
Maintain accurate records of all customer interactions using the company CRM system.
Collaborate with other teams to ensure seamless service delivery and customer satisfaction.
Stay updated on company policies, product updates, and industry best practices.
Participate in ongoing training and development sessions to enhance skills and knowledge.
Fluency in Albanian and English, both spoken and written.

Previous experience in customer service or related roles is an advantage.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency with customer service software and Microsoft Office suite.
Strong organizational skills and attention to detail.
Willingness to relocate to Sofia with full relocation support provided.
A positive attitude and dedication to delivering outstanding customer experiences.
Paid comprehensive training provided
Secure job with opportunities for career growth
Competitive salary
Extra health insurance options
Choose from over 50 benefits and services
Welcoming international work atmosphere
Ongoing support and learning opportunities
Bonuses for referring new employees
Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)

Albanian Speaking Customer Service Specialist - Sofia, Fully Paid Relocation

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