Customer Success Migration Specialist (12 Month Contract) Support Operations Ferrara, Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/797rr0

ph3Customer Success Migration Specialist (12 Month Contract) /h3 pBasis: Fixed Term Employee /p pArea of Interest: Support Operations /p h3Who you are: /h3 pThe Customer Success Migration Specialist is a full‑time, outbound‑focused commercial role dedicated to converting Verizon Reveal customers to the MyGeotab platform. You will work through a defined book of customers, engaging them by phone, walking them through why the switch makes sense, and supporting them through to contract signature. If you love technology, and are keen to join an industry leader — we would love to hear from you! /p h3What you’ll do: /h3 pThis is a people‑first, phone‑first role — you will spend most of your day talking to customers, following up on conversations, and moving deals forward. This role is a great fit for someone who is naturally confident on the phone, motivated by targets, and enjoys the buzz of closing a deal. You do not need deep telematics experience — we will train you on the product. What we need is someone who can build rapport quickly, handle objections confidently, and stay persistent without losing their professionalism. /p h3How you’ll make an impact: /h3 pMake outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation. /p pClearly explain the benefits of switching platforms, tailoring your pitch to each customer’s situation and fleet needs. /p pShare commercial proposals and pricing for new MyGeotab contracts, with support from your manager on complex deals. /p pWalk customers through live or recorded platform demonstrations, highlighting the features most relevant to them. /p pSend and follow up on marketing materials, proposals, and contracts to keep deals progressing. /p pChase signatures on open contracts and keep on top of customers who have gone quiet. /p pPlan your daily call activity across new prospects, follow‑ups, and deals approaching close. /p pLog all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times. /p pShare customer feedback, common objections,



and blockers with the team to help sharpen messaging and process. /p pWork collaboratively with colleagues in Customer Success and Sales when customers need additional support or products. /p pHit weekly and monthly activity targets (calls, demos, and closed migrations). /p h3What you’ll bring to the role: /h3 ul liExceptional verbal and written fluency in English and Italian is required. /li /ul p1–2 years of experience in an outbound sales, business development, telesales, or customer‑facing commercial role (preferred). /p ul liBachelor’s degree or equivalent practical experience in a customer‑facing role (e.g., customer support, onboarding, training, account coordination, or similar). /li /ul pExperience using a CRM (Salesforce or similar) to log activity and manage a pipeline is an advantage. /p pExperience in B2B sales or technology sales is a plus but not required. /p pMotivated candidates with strong communication skills and less formal experience are welcome to apply. /p pConfident, natural communicator who enjoys talking to people and can build rapport quickly on the phone. /p pAble to explain the value of switching platforms in plain, persuasive language without relying on jargon. /p pComfortable handling objections and staying positive when customers push back or go quiet. /p pOrganised enough to manage your own pipeline and follow up consistently without things slipping through the cracks. /p pWillingness to learn the MyGeotab platform and develop your demonstration skills over time. /p pIf you got this far, we hope you’re feeling excited about this role! Even if you don’t feel you meet every single requirement, we still encourage you to apply. /p pbPlease note:



Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. /b /p h3How we work: /h3 pAt Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb DL/10 mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! /p h3EEO Statement /h3 pWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/797rr0