Junior Cloud System Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/797ss2

About Sharp DX
Do you want to join a globally recognized pioneer of innovation?
Would you like to vantaggi from the strength of a large group while retaining the agility of an SME?
Join Sharp DX, the digital transformation expert of the Sharp Group in Europe. Today, we offer one of the most comprehensive portfolios on the market: from infrastructure to cybersecurity, including Business Applications (ERP, CRM, etc.), Data, and AI, in partnership with Microsoft, SAP, and Cegid.
? Our mission?
To transform our clients’ digital experience through intelligent cloud solutions, delivered with sincerity and creativity.
? Our clients?
They range from SMEs to mid-sized companies to large enterprises, across all industries—ensuring a wide variety of projects
Committed to making a positive impact, Sharp DX is involved in numerous social initiatives and environmental actions (Ecovadis label, carbon neutrality, etc.).
With strong growth, we are constantly looking for future Sharpians to join the adventure and be part of our team of 160 experts

Job description




We are seeking a Junior Cloud System Engineer to support cloud operations, application maintenance, and security governance across enterprise platforms, including Microsoft Azure, Dynamics 365 Finance and Sales, Power Platform, and SAP (S/4HANA, ByDesign, BTP).
The role combines operational support, platform management, and a focus on security standardization and best practices adoption.
A junior profile is expected to build strong operational foundations: learn our service standards, follow defined procedures, work closely with senior engineers, progressively take ownership of recurring activities, and develop the autonomy needed to deliver reliable support to customers and internal teams.
Responsabilities
Incident Management and Service Operations:
- Troubleshoot and resolve customer issues - Incident/Problem management and root cause analysis - escalating complex problems to senior engineers when necessary;
- Document and

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/797ss2