Customer Advisor
Pubblicato il 03-08-2026 - Cross Border Talents in Sicilia
Inbound Sales Tech Industry
Location: Remote in Portugal (Lisbon-based contract)
Full Relocation Support: available for candidates relocating from outside Portugal
Are you fluent in Italian and passionate about customer service and sales in the tech industry? Join a global leader in customer experience solutions and support one of the worlds top technology brands working fully remote from anywhere in Portugal.
Position Overview
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Starting Date: 5 June 2025
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Location: Lisbon (but position is remote must reside in Portugal)
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Work Schedule: Monday to Saturday (including bank holidays), 08:00 to 19:00 (rotational shifts)
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Days Off: Sunday + 1 rotational day
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Work Model: Fully remote within Portugal
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Contract Type: CDD 6-month fixed-term contract, renewable
Key Responsibilities
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Handle inbound customer contacts via phone, email, and chat
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Provide guidance on products and services, including feature recommendations
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Drive product sales through excellent service and needs-based promotion
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Support customers through the purchase process
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Meet sales goals while ensuring high customer satisfaction
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Record all customer interactions and transactions in internal systems
Candidate Requirements
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Native or C2-level Italian
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Minimum B2-level English
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Strong communication, problem-solving, and interpersonal skills
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Sales or customer support experience is a plus
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Comfortable with technology and digital tools
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Must be based in Portugal and legally eligible to work
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Availability to work rotational shifts
Compensation
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Base Salary: Competitive salary (x14 months)
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Performance Premio: Up to 225 gross/month (paid over 12 months)
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Meal Allowance: 7.23 per working day (via meal card)
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Transport Allowance: 20 per month
Benefits
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Health Insurance: Available from day 1 (monthly contribution required; becomes free after 6 months)
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Reimbursement of Airfare: Up to 400 in economy class, paid at the end of the 6th month of contract
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Relocation