Global Head Of Major Projects Operations - Location Flexible In Emea
Pubblicato il 01-08-2026 - Kone in Milano
The
Global Head of Major Projects Operations
is the executive accountable for the successful delivery of the company's most strategic, complex and visible projects worldwide. The role ensures that major projects are executed safely, profitably and predictably, transforming execution excellence into a competitive advantage. Through strong governance, proactive risk management, operational discipline and leadership development, the role provides a single point of global accountability for project performance while building the capabilities, standards and talent required to consistently deliver landmark customer commitments without surprises.
Scope
Global ownership of Major Projects execution performance.
Leadership of Major Project PMO, project governance and execution excellence.
Oversight of project delivery performance across all Areas and Frontlines.
Portfolio including mega projects, strategic projects, high-rise, infrastructure, and other designated Major Projects - marine is excluded.
Key Responsibilities
Own Global Major Projects Delivery Performance
Accountable for safety, customer satisfaction, schedule adherence, quality, cash flow and profitability across the Major Projects order book.
Establish clear performance targets, reporting mechanisms and corrective action processes.
Drive predictable outcomes throughout the project lifecycle.
Lead Major Projects Governance
Contribute to define and continuously improve the global Major Projects operating model, in alignment with Global Delivery Operations and Global Major Project.
Ensure disciplined application of project framework,
stage-gate governance, risk reviews and escalation processes.
Join executive reviews for critical projects and strategic customer commitments, in accordance with the Major Project Policy.
Drive Risk Management Excellence
Establish a proactive risk culture across all Major Projects.
Ensure early identification and mitigation of commercial, operational, contractual and execution risks.
Lead intervention plans for critical projects, and support frontline teams during major escalations and recovery initiatives.
Build a World-Class MP Delivery Organization
Develop global standards for project management, site management and execution excellence.
Drive harmonization of best practices across Regions and Areas.
Build a strong global pipeline of project directors, project managers and execution leaders. Sponsor succession planning and leadership development programs.
Partner across enterprise
Collaborate closely with Sales, Supply Chain, Finance, Procurement, Engineering, Legal and Operations leadership.
Ensure seamless alignment between tendering, contracting, execution and lifecycle support.
Support strategic customer relationships and executive stakeholder engagement.
Success measures (KPI's)
Major Project injury frequency rate and safety audit compliance
Customer satisfaction and referenceability
Major Project R10, R50, R50%
Risk: number of red-status projects and recovery success rate of escalated projects
Succession coverage for key Major Project roles
Certification levels of project leaders, and engagement of key talents
Leadership profile
Has demonstrated success leading large, complex project and project portfolios globally.
Operates comofortably at executive and corporate level.
Possesses deep expertise in project management, governance and risk management.
Combines strategic vision with operational execution discipline.
Builds high-performing teams across cultures and geographies.
Is recognized as a trusted advisor by customers, frontline leaders and executive teams.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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