Italian-Speaking Customer Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79a3t7

Italian-Speaking Customer Support Specialist: Exciting Opportunity in Lisbon, Portugal! Are you a fluent Italian speaker with a passion for helping customers? Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team. Relocation support is provided to make your move to one of Europe's most dynamic cities seamless and exciting! Position: Customer Support Specialist Location: Lisbon, Portugal Employment Type: Full-time Compensation: Competitive base salary plus performance-based bonuses. What Youll Do: * Provide exceptional support to Italian-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally. * Ensure customer satisfaction by offering solution-oriented assistance and escalating complex cases when needed. * Maintain accurate records of customer interactions using company systems. * Collaborate with team members and other departments to improve service quality and streamline processes. * Stay informed about company products, services, and policies to deliver accurate information to customers. What Were Looking For: * Fluency in Italian (C1 or native level) and proficiency in English (B2 level), both verbal and written. * Excellent communication and interpersonal skills with a customer-centric approach. * Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.



* Basic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools. * Previous experience in customer support or a related field is an advantage, but not required. * Willingness to relocate to Lisbon, Portugal, and work in an office-based environment. * Flexibility to work rotational shifts, including weekends (e.g., 8-hour shifts between 8 AM and 8 PM). What We Offer: * Competitive salary and performance-based bonuses based on your skills and experience. * Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from Italy or other EU countries. * Comprehensive paid training to prepare you for success in the role. * Private health insurance and a public transportation card. * Access to a Multisport card for fitness and leisure activities. * A welcoming, international, and inclusive workplace in the heart of Lisbon. * Opportunities for career growth within a globally recognised company. Why Lisbon? Lisbon is a vibrant, multicultural city known for its sunny climate, rich history, and affordable lifestyle. As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal's warm and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey. Interested candidates are invited to submit their resumes #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79a3t7