Client Advisor - Milan

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79bqfu

Canali has been a paradigm of Italian tailored luxury and masculine elegance for over 90 years. Since ****, it has promoted the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of extraordinary fit and comfort in a perfect balance of elements that blends culture and history with style and taste. Position Location Job Responsability * Deliver an elevated and memorable in-store experience, embodying Canali's brand values. * Build authentic relationships with clients, understanding both expressed and unexpressed needs, and tailoring the experience accordingly * Act as a trusted style advisor, guiding clients through a refined and personalized selling ceremony * Develop long-term client relationships through consistent follow-up and after-sales care * Contribute to the success of the boutique by achieving individual and team performance targets * Promote and integrate the Made to Measure and MeByCanali services within the client journey Requirements * Minimum 3 years of experience in luxury retail or a high-end customer-focused environment * Strong sensitivity to client experience, with a natural ability to build trust and long-lasting relationships * Knowledge of Made-to-Measure is considered a strong asset * Team-oriented mindset combined with a proactive and autonomous approach * Comfortable with digital tools supporting clientelling and sales activities * Fluent in English and Italian; additional languages are an advantage * Understanding of retail operations, including sales processes and stock management Our selection process is based exclusively on skills, merit and professional aptitude, ensuring a respectful and welcoming work environment for everyone. Canali strongly values diversity and respects equal opportunities. All our job postings are addressed to candidates of any gender. #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79bqfu