Procurement & Project Management Support Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79ceak

ppArtemest is a company specialized in Italian craftsmanship and contemporary design with over 1,000 of Italy's finest artisans and brands.
With offices in Milan, Bologna, London, Dubai, Miami, and New York, Artemest serves private clients, interior designers, and large-scale development projects across the globe.
Founded in **** by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest mission is to share the beauty and uniqueness of Italian craftsmanship with the world.
/ph3Posizione: /h3pTo enhance its team, Artemest is looking for a clear-thinking, organized and enthusiastic self-starter to work in a dynamic environment.
The person will be responsible for supporting the Trade Design team on all Order Project Management processes.
/ph3What will be your key responsibilities?
/h3ulliMonitor and manage the full order lifecycle and be the point of contact to our artisans and customers for order related questions; /liliActivate procurement processes when orders are validated; /liliProvide excellent customer support (in English) through emails and calls; /liliUnderstand customers' requests and use problem solving skills to meet their expectations; /liliInteract with our network of Italian artisans to negotiate the best solution for the company and its clients; /liliActively solve issues that arise after the order is confirmed (e.g. delays) and during the shipping process (e.g. customs clearance) /liliCollaborate and liaise with our internal teams (Customer Care, Logistics, Marketplace, Administration,



Order Management); /liliSuggest retention initiatives and contribute to improve customer loyalty; /liliContinuously evaluate internal customer care processes and propose business development initiatives; /liliSupport the Trade Design team with the development of long-lasting relationships with B2B clients, serving as the primary point of contact for order management; /liliUnderstand client needs to provide tailored solutions and ensure high levels of customer satisfaction; /liliSupport the Trade Design team with the evaluation of project requirements (e.g. certifications); /liliAssess technical requirements prior to production activation with supplier network; /liliLiaise with Trade Design team on Project Development; /liliAssist on the organization of production timelines monitor supply when orders are confirmed; /liliAssist on procurement processes.
/li /ulh3Requisiti: /h3h3Who are we looking for?
/h3ulliDegree in Economics and Arts, Business Administration, Project management /liliPrevious working experience is considered a plus /liliPassion for art crafts /liliExcellent knowledge of MS Office (especially Excel) /liliItalian native, professional proficiency in English /liliAttention to details, flexibility and entrepreneurial attitude /liliHighly organized with the ability to plan and prioritize /liliAbility to work efficiently in a dynamic environment /liliNegotiation skills /li /ulh3Altre informazioni: /h3h3Our Perks /h3ulliPositive workplace.
We're a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission.
/liliEntrepreneurial mentality.
We're always looking for people eager to step up their tasks and skills.
/liliInnovative and tech-oriented environment.
We're changing the way people buy, sell, and perceive luxury.
/li /ul /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79ceak