MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues
.
You'll be the escalation point when others can't fix it — helping reduce downtime and deliver first-time-right repair
s.
What you'll
do:Support dealerships and repairers on-site and remot
elyDiagnose and resolve complex electrical, electronic, and drivability fau
ltsUse OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterizat
ionIdentify root causes using wiring diagrams and technical documentat

ionSupport both individual cases and wider technical issues across fle
etsCreate clear technical reports and case upda
tesCoach technicians and provide hands-on guida
nceFeed recurring issues into continuous improvem
ent
What you br
ing:Strong experience in automotive diagnostics / technical support / workshop or field ser
viceProven ability to fix complex electrical/electronic fa
ultsHands-on use of OEM diagnostic t
oolsConfidence reading wiring diagrams and technical documenta
tionExperience working with workshops, engineering, or technical t
eamsAbility to support and guide technic
iansPreferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support backgr
ound
Technical know
ledgeModern vehicle systems: powertrain, ADAS, body electr
onicsNetworks: CAN / LIN / Fl
exRayDiagnostic methods: root cause analysis, guided diagnostics, fla
shing
La
nguageWorking proficiency in English required (written and s
poken)
Additional infor
mation:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Li
vello 2RAL *********.
000 EUR

Automotive Flying Doctor (Diagnostic Technician)

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